Job Listings

  • System Engineer/IBM Certified Sales Specialist

    Job Locations US-NC-Statesville
    Category
    Software Development
    Type
    Full-Time
    Company Name
    Auction Edge
  • Overview

    AUC logo small

     

    Auction Edge is the automotive remarketing industry’s leading provider of technology and services to independent auctions, dealers, and corporate remarketers.  With 230 independent auction customers and millions of cars processed per year, Auction Edge is uniquely positioned to serve the competitive needs of the independent auction community. To learn more, visit www.auctionedge.com.

     

    We are currently seeking a System Engineer/IBM Certified Sales Specialist to join our team in Statesville, NC. This position is responsible for the overall health and maintenance of auction IBM i servers and internal servers used for development and testing by Auction Edge employees, and will perform tasks required by the IBM sales representative of an IBM business partner including managing the relationship between IBM, IBM authorized Distributors, and Auction Edge.

     

    Responsibilities

    • Act as the IBM i knowledge expert to facilitate hardware/software recommendations in a systems engineer capacity
    • Maintain hardware, including new servers and hardware upgrades
    • Monitor the performance of the installed base of IBM i servers making recommendations where necessary to upgrade servers to maintain the highest level of performance at auctions
    • Manage operating system upgrades and patches where necessary
    • Maintain an IBM certification for Sales Specialist which requires passing a certification test periodically when required by IBM mandate; manages the relationship with TSL Marketing
    • Check installed base at least once monthly to ensure hardware integrity, security and proper backups of servers at auctions
    • Responsible for setup and maintenance of secure communication between Auction Edge facilities and customer auctions
    • Provide backup for the other members of the hardware department including firewall, phone system, network, handheld devices, quotes for software and equipment and placing orders for labels
    • Oversee day-to-day actions performed by others on setup, configuration and preload of new IBM servers sold to auctions which are delivered as plug and play items; coordinate transportation of new servers to end-users and arranges return of old servers to Auction Edge
    • Respond to requests for assistance from the auctions, providing troubleshooting guidance and problem resolution for systems, software, equipment such as printers and terminals in various models
    • Diagnose problems to determine cause (e.g. hardware, software, or user error); involve IBM or Auction Edge customer service in problem resolution if necessary.
    • Oversee the day-to-day ordering for new servers ordered by auctions; follow the guidelines provided by IBM to prequalify auctions for IBM discount programs
    • Maintain control of inventory of equipment and spare parts, including a monthly physical count and reporting to accounting department
    • Oversee day-to-day assistance with maintenance of the IBM and Edge/ASI software license keys on the auction servers to prevent software piracy
    • Oversee tracking, send quotes and place orders for auction servers, IBM hardware and software maintenance contracts; track orders through delivery to ensure receipt of items
    • Test software to ensure a high level of security is being maintained at auctions to prevent unauthorized access to sensitive data
    • Assist auctions as necessary to perform complete system backups
    • Develop and maintain a plan for business continuity and recovery to manage potential business interruption; provide business recovery services to the auctions and internal Auction Edge divisions
    • Document procedures and processes, ensuring operations can be maintained
    • Oversee IBM policies, procedures and discount programs and their effect on current and future installations; coordinate IBM special bid procedure for IBM hardware forecasting
    • Support various web solutions for IBM i platform including Zend Server and Apache Web Server
    • Oversee or conduct system assurance meeting for all software upgrades, system migrations and new installs
    • Plan and install Digital Certificates using DCM to support secure FTP communications with various banks and trading partners
    • Support software used to replicate data to the hot site server (IStanBlue) in colocation hot site for Auction Edge
    • Work on weekends and nights as required to perform system migrations, installs and support required by auctions after hours
    • Other duties as assigned

     

    Qualifications

    • BA in Computer Science and 10+ years of relevant work history
    • IBM sales specialist certification Power 8 with IBM i, Linux and AIX required
    • Working knowledge of installing, configuring and supporting software, hardware and connectivity components across multiple network environments
    • Knowledge of IBM i operations including work management and backups
    • Knowledge of TCP/IP communications over an Ethernet LAN and WAN including secure telnet and FTP over SSL
    • Ability to program in IBM control language (CL) used to automate functions on the server such as startup, save/restores and backups
    • High level knowledge of IBM i OS and work management, components of IBM i system performance, IBM server models (including making hardware modifications such as disk and memory upgrades), IBM i security (including managing user profiles), and requirements of System migration
    • Strong team management and supervisory skills
    • Good communication skills (written and oral) and ability to work across various teams
    • Willing and motivated to work in a collaborative team environment
    • Ability to adapt quickly to a fast-paced development environment
    • Ability to troubleshoot problems by analyzing a situation and developing a plan to resolve the situation; making determination if problem is caused by hardware or software

     

    Auction Edge offers competitive pay, excellent benefits, a culture of continuous improvement and opportunity for career advancement through continued company growth. Relocation assistance is not offered.


    Auction Edge is an Equal Opportunity Employer (EOE) and supports diversity in the workplace.

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