Job Listings

  • FOH Assistant Manager

    Job Locations US-WA-Everett
    Category
    Food Service/Hospitality
    Type
    Full-Time
    Company Name
    Ascend Hospitality Group
  • Overview

     

     

    ASH (Olympic BBQ - Famous Dave

     

    We are currently searching for an experienced professional to be our new FOH Assistant Manager at our Famous Dave’s Bar-B-Que in Everett.

    As a leader of our brand, the FOH Assistant Manager is responsible for all aspects of restaurant operations while being a role model for the mission, vision and values of Famous Dave’s. They will also be responsible for identifying supports and executing plans to achieve goals for people, sales, and profits.

     

    Primary Responsibilities:

     

    People

    • Respond to Guest comments and criticism in a constructive and positive manner, looking at such as an opportunity to build Guest count.
    • Demonstrate high ethical standards at all times, adhering to standards laid out in the Company’s Code of Ethics policy.
    • Conduct regular one-on-one informal feedback and address performance concerns on an on-going basis.
    • Hire, train, motivate and retain employees who value guest service and are committed to high standards of performance.
    • Ensure the restaurant is audit ready at all times, in compliance with all state, federal and local laws.

    Sales

    • Develop and monitor daily, weekly, and annual sales projections.
    • Make sure all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner.
    • Analyze Guest data and actively solicit Team feedback to identify marketing opportunities to expand the Guest base.
    • Participate in execution of Local Store Marketing Plan (LSM).

    Profit

    • Interact with Employees to communicate weekly, monthly, and annual profit plans as they relate to fixed and controlled expense.
    • Oversee repairs and maintenance, cleaning supplies, vendor relations, registers, retail inventory, and critical supplies.
    • Other duties as assigned.


    Minimum Qualifications:

    • High School or equivalent. Course work in restaurant management preferred.
    • 3+ years of experience in restaurant management required. Prior experience of both front-of-house and back-of-house management preferred.
    • Knowledge of Labor Laws, Health Codes, Safe Food Handling and Sanitation, Safety and Security systems and procedures, computer operations.
    • Familiarity with Aloha and/or C2UIT preferred.
    • Customer service orientation, quality focus, and decision making skills.
    • Must be able to work a flexible schedule including days, nights, weekends and holidays.
    • Valid driver’s license.
    • Robust communication skills, and have the ability to listen attentively to guests and team members.

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