Job Listings

  • Customer Service Representative

    Job Locations US-AK-Skagway
    Category
    Customer Service
    Type
    Full-Time
    Company Name
    Alaska Power and Telephone Company
  • Overview

     APT

     

    Customer Service Representative

     

    Recognized as one of the most progressive utilities in Alaska, Alaska Power & Telephone (www.aptalaska.com) currently provides service to communities located above the Arctic Circle, deep in the Wrangell Mountains and throughout the islands of Southeast Alaska.

     

    We have a full time opening for a Customer Service Representative (CSR) in Skagway, Alaska. This position will sell and promote services of the company will dealing with new and existing customers. Responsibilities also include taking power and telecom service orders and payments, answering phones, assisting customers, balancing daily cash, handling customer billing (charges, credits, etc.), assisting with inventory and various other administrative support duties as assigned.

     

    We are looking for a dependable, unflappable person who excels at juggling multiple tasks and providing exceptional customer service. Our ideal candidate is a person who is driven to serve our customers with a positive “can-do” attitude, who is great with people, eager to learn and can communicate effectively in a fast-paced work environment.

     

    Candidates must be available to work 8:00am-5:00pm Monday through Friday.

    Candidate Qualifications Required

    • High School Diploma or GED
    • 1-2 years of experience in an office or face-to-face customer service
    • Proficient with MS Office Suite/10-key skills
    • Valid driver’s license and ability to be insured by AP&T
    • Ability to pass a pre-employment background and drug test
    • Ability to periodically travel to other properties and meetings as required
    • Proven ability to cope with Alaska’s harsh weather & challenging environment

     

     

    AP&T is a small employee & investor owned, non-union utility.  We offer competitive wages and an attractive compensation and benefits package. If you are self-motivated and want to work for a stable company, please apply today! There is no relocation benefit for this position. NO PHONE CALLS PLEASE.

     

    Applications must be submitted by 5pm (AKDT) on Friday, June 1st, 2018.

     

     

    EEO Employer/Vets/Disabled and Drug and Alcohol-free workplace

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