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Customer Service Representative

Customer Service Representative

Job Locations 
Customer Service
Company Name 
Package It

More information about this job


NWS logo 12.2013


Why us?

We have provided packaging solutions in the Seattle area for OVER 40 YEARS! We are a regional business whose mission is to provide a value that exceeds our customers’ expectations.


A day in the life…

You will be the main point of contact for colleagues and customers alike by keeping schedules, maintaining the customer database, educating customers on product knowledge and taking orders. You will also collaborate with our outside sales team and soliciting sales of new or additional services. You will also work with our customers to recommend corrective services to address complaints and process returns. This role will also perform billing, filing and invoicing, and will manage transaction by maintaining contact with vendors for payments and processing of credits and debits.


About You

  • 2 years previous customer service experience.
  • Retail experience desired.
  • Experience in packaging/distribution/inventory, appreciated!
  • Positive attitude, well-organized, proactive and team orientated.
  • Strong problem solving skills and reasoning abilities.
  • Experience with ERP/MRP Systems.
  • A desire to excel and advance the workplace; high internal job growth potential.

We offer competitive pay, excellent benefits package including: medical, dental and vision, and more!


How to Apply: Applications are accepted using our online application process only; cover letters addressing your packaging experience are encouraged.